Privacy policy
Changed: 02.02.2024
This page contains information for visitors and users of the RingApp application about the rules for the collection, use and exchange of Personal Information in case of using the Services.
In providing the Services, PingOcean LLP respects your right to privacy of personal information. RingApp is based on a strict privacy policy. If you use RingApp, you voluntarily consent to the collection, use and processing of information in accordance with this policy. We strive to comply with the requirements for storing your personal data in accordance with the laws of the country of your stay. If the use of the service in the user's country requires adherence to distinctive local standards, PingOсean LLP undertakes to bring activities in accordance with such standards upon request from the local regulatory authority. PingOсean LLP does not process, uses or copies your confidential data, does not transfer your information to third parties, except as described in this Privacy Policy.
Capitalized terms used in this Privacy Policy are defined in RingApp's Terms of Use.
By accepting RingApp's Privacy Policy and using the Services, you consent to the collection, use and exchange of personal information in accordance with the provisions of this document. You have the right to revoke your consent by deleting your account in the application settings.
Information We Collect and Use
To use the Service, the user must provide personal information:
- The phone book, contact information in the form of name and phone number are needed to provide RingApp users with the function of identifying unknown numbers during an incoming call and protecting them from unwanted calls. The information that We request will be stored by us and used as described in the Privacy Policy.
- Phone number and information about calls initiated by RingApp test tasks in order to determine the quality of the mobile network and to transmit data about problem calls to the responsible mobile operator.
- Your phone number as an identifier is associated with the Service for making payments for the execution of RingApp test tasks.
- The device ID will be used to send notifications and prevent illegal, inappropriate use and harm to other users.
- A version of the operating system to improve your user experience when interacting with the Service.
- The IP address from which users access the Services to prevent illegal, inappropriate use and harm to other users.
- SMS Text Messages. We will collect anonymous SMS text messages from callers who are not in your contacts and filter all those messages that are spam. These texts are used to help us identify spam and are not linked to your personal information when we collect and store it. This information is not transmitted to third parties other than the telecom operators on whose network the message was received.
Email addresses are not collected or used by RingApp.
The application does not use third-party services that can collect information used to identify you, with the exception of CySend, Qiwi, DTOne, Cyberplat, PayForm, DingConnect, which are used as payment gateways of the Service to replenish users' mobile balances.
Disclosure of personal information
We disclose information about calls and SMS related to the Services to third parties in accordance with the laws and regulations of the United Kingdom and the laws of third countries. When this happens, it is done in a secure manner based on the contractual terms.
Sources of information and purposes of use
SMS text messages. When you enable the SMS spam blocking feature and give us permission, we will collect anonymous SMS text messages from callers who are not in your contacts and attempt to filter out all those messages that are spam. We use these text messages to identify spam and new spam tactics. These texts are not associated with your personal information when we collect and store them. You can refuse the collection of such information by turning off the sending of SPAM SMS messages to the operator in your profile in the Permissions section. SMS messages can only be stored by your carrier.
How we may use your personal information
For users who have enabled our call or message blocking technology, we may collect and use the contents of SMS messages that have been identified by the user as SPAM to help your carrier improve message blocking services, including for other users of your carrier. We will only collect SMS messages received from senders not on your contact list, which will be forwarded to your carrier to help identify SPAM. These SMS messages are collected anonymously and are not linked to your personal information when we collect and transmit them to your carrier.
Telecom operators
Telecommunications providers. Our carriers enable us to provide our services to you. We may share telephone numbers, SMS messages, with our telecommunications service providers as necessary to provide our Services to you. Additionally, if you are a Ringapp user and have agreed to forward SPAM messages to your carrier, such forwarding will be done automatically to your carrier to improve SPAM blocking scenarios. Such transfer is not permitted to any other party.
Calls and SMS
Please note that PingOcean LLP may only share test call data (without personal data) with responsible carriers if a RingApp user made or received a voice call or SMS from or to that carrier's network while performing RingApp test tasks while taking reasonable precautions to protect such transmissions from unauthorized access, use and loss. We do this based on contractual terms with telecom operators in order to improve the quality of services of mobile operators and reduce the level of fraud in telecommunications networks. We do not store data in third countries and transit data through the central RingApp data center. Ringapp does not receive or transmit personal calls to the server, they are not transmitted in any way and are only available in the RingApp application. Transfer is possible only via SPAM SMS test calls, which will be transferred to your telecom operator for analysis and blocking.
Safety
We value your trust in providing us with your personal information, so We use commercially acceptable means to protect it. SSL is used to store personal information transmitted over the Internet in an encrypted form to prevent unauthorized access to such information by third parties.
Age restrictions
These Services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If it was found that a user under the age of 18 has provided us with personal information, then, according to the Rules, such data is deleted from the media. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us to take the necessary steps.
Changes to this Privacy Policy
PingOcean LLP has the right to amend and change the Privacy Policy. Therefore, you are encouraged to periodically review this page for changes. We will notify you of any changes by posting a new Privacy Policy on this page and notifying users accordingly. These changes take effect immediately after they are posted on this page.
To contact us
If you have any questions or suggestions regarding the Privacy Policy, you can contact info@pingocean.com.